If you need packaging materials, FedEx will assist you.

Take your order and the label to the nearest FedEx location and simply mail it back to us.

Within one business day of your phone call we will email you a pre-paid, fully insured FedEx 2-Day label, along with instructions on how to safely and securely package your items.

Advise the representative that you wish to return your order.

Contact our Customer Service department at 1-87.

To return an item, simply follow the Return Procedures listed below: Free returns only apply to U.S customers and are limited to three per customer. If, for any reason, you are not completely satisfied with your order, you may return it within the first 30 days of shipment for a full refund or exchange - we even pay for the return shipping.

Requires an adult to sign for the package.

Disallows delivery to PO Box addresses.

Requires that all deliveries must be made to a physical business or home address only.

Insures and registers all items for their full value.

In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office. Granddiamonds provides fast, free shipping to all our shipping destinations, regardless of order amount.

Diamond dimensions 226